I called and was desperate for help with my old cb and was losing hope. Right off the bat the staff was very helpful and honest about what it would take to get my bike going. And even though they had tons of bikes at the shop and were extremely busy, they fixed my bike and got me back on the road for a fraction of the cost I thought I would have to pay and in a fraction of the time. Would highly recommend to anybody with an old bike or any bike for that matter.